Help and contact
Support
Answers to the most common questions about lessons, languages, progress and advertising.
Does CandleSteps require an account?
No. You can read lessons and save progress without signing in.
Can I use the lessons offline?
Yes. The lesson content is included with the app. An internet connection is used for advertising, privacy choices and opening external links.
Which languages are supported?
English, Hindi, Gujarati, Bengali, Latin American Spanish, Filipino, French, Indonesian, Kannada, Malayalam, Marathi, Punjabi, Brazilian Portuguese, Tamil, Telugu, Thai, Turkish and Vietnamese.
Where is my learning progress stored?
Your selected language, text size, completed lessons and last-opened lesson are stored locally on the Android device. Android backup may restore eligible preferences, depending on your settings.
Why am I seeing advertisements?
CandleSteps is supported by ads. A banner may appear with lessons, and an occasional full-screen ad may appear between lessons. Privacy choices are offered where required.
Is CandleSteps financial advice?
No. CandleSteps is educational reference material. It does not recommend investments, provide personal financial advice or execute trades.
Contact support
Include the CandleSteps app version, your Android version and a short description of what happened. Please do not send passwords, account numbers or other sensitive financial information.
Email: mobileapps.manan@gmail.com
Response timing: Messages are reviewed as soon as reasonably possible.